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We are delighted to recieve feedback from our customers on any aspect of the services we offer our customers.
If you would like to contribute to our growing list of testimonials. Please complete the form at the bottom of this page.
Ronald Richards, Didcot, UK -
Hi John, I collected the A400 today from my local FedEx depot. Lovely condition and the packaging was breathtaking really top notch. Thank you it's really been a pleasure to purchase from you . (Ronald Richards – Didcot)
David Kitcher, Somerset, UK -
Geoff Orchard, London, UK -
Roy Cass, Selby, North Yorkshire -
John Mills, Great Yarmouth -
Jonathan Poolman, Elgin, Morayshire -
The amplifier (Quad 606) arrived yesterday and I have to commend you on the quality (and quantity) of your packaging; I hate to think how long it took to pack -
Elson Takiimu, Aukland , New Zealand -
Hey John, the Majik-
Simon Venn, Worcester -
Max Green, Tonbridge, Kent -
Thanks for doing such a great job fixing my old JVC JL-
Nick Mears, Banstead, Surrey -
I have had my Rogers Panthera amp back for a couple of weeks now since you arranged it's repair -
Mr John Latimer, London, UK -
Mr E Walker, Sheffield, UK -
Steve, Devon, UK -
Hi John, I ordered some Lenco V blocks from you yesterday afternoon for my GL75. They arrived at lunchtime today and they are now fitted in the arm. Azimuth is now good and the deck is sounding much better. Many thanks for the superb service. (Steve from Devon)
Peter Cartlidge, Ellesmere, UK -
Hi Retrotech. I received my amp yesterday (Rotel RA-
Steven Feather, Tyne & Wear, UK -
I recently purchased a Sansui SR 525 turntable from Retrotech Audio and I’m absolutely delighted with it. The service provided was top notch, John couldn’t have been more helpful and the turntable was packed to a very high standard for shipping. I cant recommend Retrotech Audio highly enough. Thanks John (Steven Feather, Tyne & Wear, UK)
George Newman, Local -
I'm lucky to have these talented guys operating just a few miles from my door as they took on a repair to my old technics turntable which needed attention. Nothing was too much trouble in restoring the unit to its former glory and the charge was most reasonable. Once again I am able to enjoy cherished vinyl going back to the 70s, so its not just a repair, it does quite a bit more than that. I look forward to using the services again in the very near future. (George Newman – Local)
Steve Atkins, Shoreham-
The Tuner arrived this morning and I am very happy with it. It is in excellent condition as described and was very well packed. Thanks very much for your help in completing this transaction so easily. (Steve Atkins -
Patrick Maehrlein, Cardigan -
Julian Langridge, Cirencester -
I'm sure that UPS will have let you know that the parcel was safely delivered today, but I wanted to just say how beautifully it was packed. An absolute Master Class on how to successfully ship fragile audio equip.! Thanks so much. (Julian Langridge, Cirencester, UK)
Alfredo Montano, Tufina -
Complimenti per la vostra serietà, professionalità e passione! Il pre Quad 44 è arrivato prestissimo da me in Italia, sapientemente imballato (doppio) ed in condizione perfetta. Mi avete reso felice. Grazie di cuore, Alfredo. (Alfredo Montano, Tufino, Italy)
Congratulations on your seriousness, professionalism and passion! The pre Quad 44 arrived very soon from me in Italy, expertly packed (double) and in perfect condition. You made me happy. Thank you very much
Rick Battishill, Surrey -
I'm very attached to my old JPW mini monitors -
Charly Cernon, France -
I got the parcel just before 12-
Tee Tiong Chin, Singapore -
I have received the AR18s in perfect condition. I would like to thank you for the extra care in the packaging done by you personally. I am overjoyed, the AR18s looks like new to me. I simply love it. Thank you very much (Tee Tiong Chin -
Marco Sibillano, Cork -
Hi John, CD arrived! (Marantz CD52 Mk2 SE) Absolutely delighted. The double box was up to professional standard. I did myself shipped for 6 years professional recording equipment, my eye is well trained. The CD is in superb condition overall, not a scratch or a flaw, sound perfect and is laser beam quick loading the content. Sound is 100% neat, bass is steady, fast and deep. Midrange is magic.
High are silk and super detailed. 8 yrs ago i had a top range Marantz SACD (3000 euro machine second hand) for 3 months because my friend was moving, with this exact system, and I remember that sound to be really close to this. I'm stunned. Thank you very much for your courtesy and professionality. Sincerely and surely a long-
Raquel Hidalgo, Seville -
I bought a integrated amplifier JVC JA-
Robert Stephenson, Kent -
I have been listening to music over the last handful of weeks -
Glen Warminger, Norwich -
Akito and (Linn) plinth arrived safely just now. I think you have excelled yourself in the packing department. Nothing short of an ICBM could have damaged the contents! The Akito looks in absolute mint condition. Even the inevitable marks where the cartridge was attached are barely noticeable. The LP12 plinth is likewise excellent and hardly looks 40+ years old (the serial number on it suggests around 1978). As usual a prompt service with quality equipment and fast delivery. Thanks again, Glen Warminger, Norwich, UK
David Smith, Oldham -
I received the Technics ST-
Nick Sloan, Purley -
Had my Kef 107 woofer units refoamed, 4x speaker surrounds plus donuts, at a very reasonable price. The work took a couple of weeks, and the result is outstanding. The effect is not just to clean up the bass, but also the lower mid-
Barna Szilagyi, Hungary -
Rogers Ravensbourne Compact Bookshelf Speakers: in perfect condition, wrapped up like a china collection. The speakers arrived in 3 days, they sound perfect! Can only recommend! (Barna Szilagyi, Hungary).
Jonathan, West Yorkshire -
Fantastic people to deal with. Purchased an SME tonearm. Great condition just like the advert. Will looking for my next purchase from here. Great communication. Many thanks Jonathan, West Yorkshire
David Faithfull, East Sussex, UK -
The Quad 303 arrived yesterday. Very pleased indeed – thank you. So much better/nicer/more trustworthy than buying on eBay. David Faithfull, East Sussex
David Smith, Oldham, UK -
Hi John, I received the Myryad T-
John Loughead, Port Elizabeth, S. Africa -
Jeff Kielty, Dorchester, UK -
I thought that I would send you a brief email to say how delighted I am with my recent purchase of a Quad 306 Power Amplifier. I also note the superb condition of this little amplifier, when you bear in mind it is over 25 years old! I've matched it with a Tisbury Passive Preamp and, in my opinion, this combination produces a very good sound into my room. I've previously owned a Quad 303/33/FM3 and Quad 909/99 combination but moved away to other manufacturers circa 2006. All I can say is that it's nice to be back with the Quad sound/brand once again and I'm hard pressed to identify too much of a difference when compared with my Integrated Amplifier that I purchased 4 years ago for almost £6k!! Once again, thanks for your help and I will be keeping an eye on your website in case you have any other little "gems" that are of interest to me. (Jeff Keilty, Dorchester, UK)
Mark Duncan, Helensburgh, UK -
Hi John, It sounds AMAZING!! (Rogers Ravensbourne). Thank you SO much. I have it playing with a Lenco gl 75 and through Cerwin Vega vs 10 Speakers. Can’t believe how good it sounds. So much clarity mellowness and depth -
Rueben Sylvester, Kerala, India -
Received the parcel in the post. Well packed and the (SME) tonearm is in perfect condition. Thanks once again. Looking forward to my next purchase from you. (Rueben Sylvester, Kerala, India)
Vincenzo Barella, Curti, Italy -
Another enjoyable experience with your store, John: A wonderful and rare pair of GOODMANS MAGNUM k speakers. Perfectly packed and connected to my Leak stereo 20 is a real delight. Thanks again. (Vincenzo Barella, Curti, Italy)
Dave -
I had a Quad pre-
Mike Saunders, Luton, UK -
Quad 44 received all ok, checked last night & all functioning as it should be. Looks nice with my 405. Regards, Mike (Mike Saunders – Luton)
Chris Pick, Nottingham, UK -
A big thankyou to john for the nad 3020a which is in v good condition and v well packed too. will definitely shop with you again, thankyou, (Chris Pick – Nottingham)
Glen Warminger, Norwich, UK -
Just to let you know the Quad 303/33/FM3 all arrived very promptly (within two days of dispatch) and are in great condition and work very well. As shown on the testimonials the packaging is excellently executed. Very professional service and pleasant to deal with. Thanks. (Glen Warminger, Norwich, UK).
Joseph Tan -
Excellent packing great communication item (Arcam Alpha CD) was in mint condition all cabs were change .. Very please ! (Joseph Tan, Singapore)
Paul Joseph -
Excellent packing and helpful advice along with fast delivery. Arcam Alpha Plus CD. Super CD player. Very pleased. Paul. (Paul Joseph, Birmingham)
Warren King, Hamilton -
Having unwrapped the Quad just now, I am delighted! It was so thoughtfully packaged and in such lovely condition – a special thing indeed! Many thanks also for the cables. (Warren King, Hamilton, New Zealand)
Greg Prior -
Systemdek turntable purchased at a great price, fully serviced and in great working order. Delivery was quick and packaging could not have been more secure for this. Many thanks and highly recommended seller. (George Prior -
David Isaacs -
David Moore -
Just adding my voice to the others -
Daniel -
This is my first time buy retro product from British. I want to thanks John that can handle it very Pro. I'm able to received this Shure V15 type 3. I'm glad Retroaudio give me an option to had this Marvelous Cartridge. Hope future can get more good stuffs from Retroaudio. Thanks John & Ken. (Daniel -
Paul Arangio -
Wanted to let you know that the EQ arrived safe and sound on Monday…… Just finished setting it up and man, it looks and sounds a treat! Listened to some Roxy Music (Avalon) whilst mucking around with both the equalizer and reverb. I know a lot of purists don’t like EQs, but I can see myself having quite a bit of fun. (Paul Arangio -
Howard DSilva -
Just to let you know amp (Quad 405-
David Di Lazzoro -
N Newton, -
I would like to thank Retrotech Audio for supplying me with a truly fantastic SME 3009 tonearm which I am delighted with. It is simply superb, like new, and totally unmarked. I am sure this tonearm has never been anywhere near a turntable since it was manufactured some 38/39 years ago! The service recieved from Retrotech Audio was also superb, excellent communications and extremely quick shipping by Special Delivery which arrived next morning in perfect condition too. Would highly recommend this company to anyone wishing to buy quality Hi-
Roberto Marchesi -
Hi John, Just wanted to let you know the Quad (405-
Neil Mitchell -
Just a note to let you know the Quad (303) arrived ok, exceptionally well packed and just as described. Sounds amazing too :-
George Ball -
I have just purchased a Quad FM4 Tuner. The whole process was a pleasure. If i am looking for other items in the future , my first enquiry will be to Retrotech. (George Ball -
Dave Smith -
The Quad 33 has arrived safely , due in no small part to your excellent packing. The system with my 303 has had a test run ,sounds great better than I had hoped for. Thanks for your assistance and info. (Dave Smith, Enfield).
Peter Lancaster -
Hi, just a note to say how happy I am with the SME arm, I have just connected it to my record deck and it sounds wonderful. Many thanks for the quick delivery, excellent service. (Peter Lancaster, Wellingborough)
Grant Pilcher -
Many thanks for the superb Leak Sandwich speakers. They are just as you describe and the result when matched with my Leak Stereo 20 and Varislope 3 preamp is just wonderful. Thank you yet again for an excellent service (Grant Pilcher, Norfolk, UK)
Valentin Zellweger -
The Quad 44 works BEAUTIFULLY, thanks very much for everything (the packaging was perfect!). So, for the time being, I just enjoy the fabulous sound of this wondermachine. Thanks again, great pleasure doing business with you. (Valentin Zellweger from Bern, Switzerland)
Patrick Langeveld -
I received your package (Castle Warwick loudspeakers) and everything looked very good. I opened the box and to my surprise the corners of the speakers were very well protected. The loudspeakers are now singing for a few hours and I'm positively surprised about the sound they make. I'm making a second system of old/vintage hi-
Dr Boris Blankleider -
Audiolab 8000T arrived today. No damage at all, and I must say, beautifully packed. I connected it and ….wow, wonderful sound … I couldn’t be happier. To boot, it looks great and surprisingly new, given it’s age. I would like to thank you for providing this marvellous tuner. I would certainly shop from your store again! (Dr. Boris Blankleider, Adelaide, Australia)
Wilmer -
Lentek amp received in perfect cosmetic and working condition, now singing The Hunter of Jenifer Warnes, vinyl! Thanks so much John (Wilmer from Hong Kong).
Richard Lyne -
Cassette deck (Denon DR-
Cedomir Maric -
Great shop to work with. Some time ago, I'd purchased a pair of LINN INDEX speakers with their popular stands. Since then system that I'd build, (based on these speakers), had beaten many more expensive and "fancy" systems. Also, there is one more, but not les important fact, that the owner of this store is great to deal with. Thanks John (Cedomir Maric from Croatia)
Harley Lovegrove -
Thank you for the excellent service your company delivered. The product description for the Quad 66 on your website was extremely accurate and I very much appreciated the fact that you pointed out that there was a small mark on the remote control, which to be honest, turned out to be almost nothing at all. I was also very impressed how you kept me up to date every step of the way during the order intake and delivery process. I can think of many companies that could take a leaf out of your customer service book. Oh, by the way – the Quad sounds excellent and is sitting pride of place in our demo studio in Belgium. Kind regards, Harley Lovegrove -
Martin Bell -
Thanks for dropping them off John. They do something rather scary.. The speakers disappear and present the music in the loveliest way. Cheers, Martin. (KEF Reference 103.2’s -
Carlo Guerra -
Bought this famous Audiolab 8000A for more than a reasonable price. I'd say this is the only site with what you can make "real" bargains a have a perfect service. Communication was completely satisfactory as well as the Packaging and the TOA. P.S. This amp is really a myth. It sounds terrific. With every kind of music. I connected it to my pair of LS3/5A and I made a perfect chain for reproducing a simply perfect sound. To me is the best integrated I've ever come across to. Hope you will continue with your site forever!! Best Regards Carlo
Hakan -
I just got a SME 3009 Series IIIS -
Serge -
Hello John, The SPENDOR arrived at their destination via UPS ... About 6 days after my order was fantastic ... Packages: corners polystyrene jacket strong cardboard ... Congratulations ... The material was conform with descriptions and everything is in order ... I also enjoyed a lot your communication almost instantaneous. It was a pleasure to deal with you Best Wishes, Serge (Spendor BC1’s to South of France)
David Capon -
Just to let you know the Linn Basik arm arrived today, safe and well. Thanks for the prompt and courteous service. A great price and a kind offer of free P&P. (David Capon -
Thomas Reick -
Hi John, the arcam alpha8 arrived safely on monday. The amplifier is in a really superb condition and it works very fine. You did a really good job, package, shipping, everythinng`s O.K. Thank You. (Thomas Reick from Germany)
Mike -
Hi John, have set it up (NAD 3130) and all is fine, as expected. thanks for the service and best wishes for the future. regards, Mike (Newbury, Berkshire).
Enrique -
Tweeter (KEF T27) received in perfect condition. Now my beloved KEF 104AB sounds great again!!!!!!!! I bougth them when I was 17 years old ( I am now 51), and never found loudspeakers that sounds so sweet and great as these ones. Is the only part of my music equipment that has not been changed in 35 years. Thanks a lot, Best wishes, Enrique (Valencia, Spain).
Alan Wang -
The 2nd pair of KEF T27 tweeters I bought from John arrived today,very well packed.The pair of tweeters is as good as new.I will buy from Retro Audio again (Alan Wang, Malaysia)
Neil Payne -
The CD player (Philips CD634) has arrived in perfect condition and is working perfectly. Many thanks for packing it so carefully. Thanks again, Neil (Neil Payne, Victoria, Australia)
Rod Hanna -
Just to let you know the Arcam 5 arrived safely today. Thanks for the fast and efficient service, hopefully we can do business again in the near future. (Rod Hanna -
Mark Whitehead -
Hello John, The Technics SL150 arrived and it's great! You packed it very well -
Alan Tunstall -
Hi John, Payment has reached my account. Many thanks for prompt response.
It has been a pleasurable business experience to deal with someone of integrity! (Alan Tunstall -
Aaron Parker -
Hello John, Picked up the package today after work (Technics speakers). Arrived FAST and in very good condition. Thank You for such a smooth and pleasant transaction. Greatly Appreciated, Aaron (Aaron Parker, Jeffersonville, USA)
Arthur Cheng -
I have buy some pairs of T27 and B110 from eBay -
Henry -
Hi, The work is done, the 401 is in a fat wooden white birchplinth, has got a wonderful tonearm and looks very nice....I LOVE THIS PLAYER. Thank you. Henry from Spain (Garrard 401)
Sidney Tan -
Hi John, I have received the speakers yesterday afternoon and I already have listened to it for about 1 hour last night. With the same drivers with Cadenza, 104aB's sounding is quite different.. Very interesting.. I like them both. The different cabinet and crossover does make quite obvious different result. It was my pleasure to buy from you.... Sidney Tan (Taiwan) KEF 104aB's
Larry Poulton -
I purchased a pair of B&W DM110. They were in excellent condition, reasonably priced and delivered safely for just £15. These guys were quick to respond to emails and friendly to boot. Like many, I sometimes tire of the rubbish sold on ebay. You can be assured of a good product from these peeps. Many thanks guys.
Peter -
Hello john, I gave you a feedback sometime ago regarding the wonderful leak 3020s but i am not sure whether it went into your forum so to speak. Anyway here is another just to let you know every thing in the garden is rosy!! And that you will be please to know the 1974-
Matt Sutcliffe from Gerrards Cross -
Hi John, I received it today and it works great, far better than my previous centre speaker and it matches very well. Never seen such great packing, it arrived as described! I've cleaned up the speaker so now it looks great and it is sounding fantastic. Many thanks, Matt Sutcliffe from Gerrards Cross (Linn Centrik centre speaker)
Jon Crighton from Plymouth -
Having 'inherited' from my father a pair of 40 year old Kef speakers, which held a lot of personal significance, I was keen to use them. However, one speaker sounded awful -
Matt -
Hi Just To Let You Know The KEF T27 -
Al Colucci -
John, It arrived today and everything is together.......... Your cover is the rare sliding kind which I have not seen here. Maybe it was common there aside from the more common one piece kind. I see that I have to slide the front back if I am going to lift up the cover. Multi play spindle works, too. You did one bombastic packing job. I can't even fit all the material back into the box (Al Colucci -
P Fereday -
Hi John, Received as promised on Friday. All good, turntable exactly as described and sooooo well packaged!! (Ariston RD11 -
G Rigby -
Face cleaned up nice and I will redo the case. All round I am very happy to have found a very rare AM3 export I have been looking for one for about 20 years cheers G Rigby, Ely UK (Quad AM3 Export)
John Phillips, London, UK -
Ian Ng -
David Giles, London, UK -
David Hawkins, London E1, UK -
The amp (Cambridge Audio A5) arrived this morning. Thanks for a great service. Happy days! (David Hawkins – London E1)
Bryden Rimmer, Doncaster, UK -
Just a short note to say how pleased I am with the Quad 405-
Tony waldron, Malvern, IUK -
FM4 has arrived safe and sound, not sure of how or when !! It appeared suddenly on our front doorstep unannounced. Fortunately the weather was dry but I am sure it would have made no difference considering the fantastic packaging which you provided in addition to the excellent Quad packaging, it would have withstood a ' tornado'. Needless to say, I am delighted with the product, I am sure that it will provide many years of enjoyment for me away from the television and accompanied by a tot of malt in my favourite armchair !! I look forward to further trade with you in the future. (Tony Waldron, Malvern, UK)
Bryden Rimmer, Doncaster, UK -
Just a short note to say how pleased I am with the Quad 405-
Sam Alboum, Pensylvania, USA -
Hi John-
Christopher Davis -
It has been a pleasure to deal with this firm. a professional fair and friendly service (Christopher Davis, Cambridge)
Gary Buckland -
The speakers (KEF bookshelf monitors) arrived yesterday. Beautifully packed and in perfect condition :) I have now had a chance to take them for a spin and they sound lovely. I started with Max Richter and went onto Nine Inch Nails and, of course, some Pink Floyd. They sound superb hooked up to my vintage Denon PMA-
Vassilis Lentikas -
Quad FM4 arrived today, two days earlier than expected. Connected to my Quad 34/306, it produces a very pleasing sound. I am most happy with this purchase. Many thanks for your excellent service. All the best, Vassilis (Vassilis Lentakis, Athens)
Steve Clark -
Brilliant...!! Delivery arrived this morning (Project turntable, Arcam amp, Yamaha cassette deck). All up and running within 24hrs! Condition of equipment is excellent, very happy indeed. Steve Clark, North Yorkshire
Bob Brown -
Had a pair of Tannoy Speakers to sell but E Bay beyond my IT skills. Found Retrotech Audio website and they made me an acceptable offer. Their web based systems were very easy to negotiate and the sale took place today when I delivered the speakers. Retrotech were pleased with them and insisted on giving me more than the agreed price due to their condition and original stands supplied. What a gentlemen and such unheard of treatment. If he treats a seller so well, I can understand why he has so many highly complimentary reviews from purchasers. (Bob Brown, Fleet, Hants, UK)
Mark Duncan -
Kimmo -
The amplifier (Quad 303) arrived already on wednesday but i have been on sick leave so i was able to fetch it from the office only today.
As expected it is in perfect condition thanks to your first class packing. Again :-
Will Hill -
My amp was held for me for a few weeks and picked up in person. Arrangements made without fuss as communication was prompt and friendly. Quite aside from the interesting selection of equipment what you have behind the scenes is a real wealth of knowledge and a genuine enthusiasm which is priceless. Descriptions and images of equipment are accurate and prices are shown, which make purchasing straightforward. Thank you Retro Tech for keeping the faith and for bringing fun and happiness to fellow enthusiasts. (Will Hill, Suffolk)
Harvey Staples, Hackney East London, UK -
Cannot recommend Retrotech enough. Very friendly and helpful staff, and items are very, very, well protected so less chance of any damage in transit. Also they use reputable couriers such as UPS, not those other useless couriers that people tend to use on Ebay, the one that rhymes with Herpes, I think you know which one I am talking about. (Harvey Staples, Hackney, East London)
Alan Wild -
Thanks for the excellent packaging (Stax Earspeakers), I'm running them with my (active) srd6 until I can get some 4mm gold bullet connectors onto the lead from the passive srd6 supplied, and they're astonishingly good. (Alan Wild -
João Silva -
John helped me choose. And he indicated other options for "cartridges". "Systemdek IIX" corresponds to that described. It was conveniently packed. UPS shipped quickly. It works great. I will contact John again on future purchases. João Silva -
Thomas Chacko, India -
Hi John, Received the Technics SU-
Kimmo Virtanen, Finland -
Just to let you know that the amplifier (Quad 303) just arrived, and thanks to your first-
Thank you for your kind and fast service :-
Lorenzo -
I have to thank Retrotech audio for giving me the chance to listen this wonderful pieces of audio history... (Thorens TD160 & SME 3009)) Lorenzo, Tuscany, Italy
Luis F Villa -
'I highly recommend Retrotech Audio. John gave me diligent and careful attention. He even phoned me -
Melvyn Crabb -
The SME 3009 series 2 tonearm arrived this morning; thanks for the excellent packaging which ensured its safe delivery. The arm is in excellent condition -
Melvyn Crabb -
Thanks for the shipment of Quad 44 MC input board which arrived safely and very well packed within 24 hours. The board is in excellent condition and fully meets expectations. Thanks again for excellent and friendly service. (Melvyn Crabb, Surrey, UK)
Mark Goldie -
Barry Schofield -
Thanks for getting the Meridian M3's to me so quickly and well protected.. cracking little speaker, and in such wonderful condition too. .. regards, Barry. (Barry Schofield -
Hyunmok -
I'm looking for Quad pre, power amp. I searched in our country site, but I can't find good one. I found retrotechaudio site by myself. There is quad 33, and 303 power amp. I can get this amp only few days after send pay by paypal. There is some noise in 303 power, but John take care of this issue. I'm happy to listen music from these amps. Thanks. Happy new year! Hyunmok from Seoul, South Korea.
James Beresford -
Frank Wright -
Nad amp+tuner arrived 4/10/16 all working and very well packed many thanks indeed will shop with you again (Frank Wright, Hull, UK)
Vincenzo B -
I bought a pair of Tannoy Devon and after about a week I got them wrapped in an excellent packaging. I was able to appreciate the magnificent state of conservation just as you had described. I am sure that your store will be one of my points of reference for the next Hifi purchases. (Vincenzo B. Caserta, Italy)
Christian Frühauf -
I must say that the condition of the TT (AR Legend) comparing to the price is a real pleasure! So well packed, so much LOVE in all the Job you do....... thank you with all my heart, I keep an eye open on your miracles... And I wish you health, and happiness. (Christian Frühauf from Switzerland)
Dave & Jane Potter -
Marantz CD583 has arrived safe and sound. 5 minute set up, works perfectly. Many thanks. (Dave & Jane Potter, Whitby, UK)
Dan Aarons -
Thanks for all your support and great service. Most happy with my equipment and looking forward to purchasing more equipment in the future. Thanks, (Dan Aarons, London N3)
Karl -
Hi John, I just wanted to thank you for your kind service with the Tannoy iiilz and Denon amp you sold me. At first I still didn't 'get' the iiilz but I thought the Denon wouldn't help. They now are powered by a Unison Research Preludio and now I can hear what the fuss is about. Decent VdH cable, old Spendor low stands and 14w of Preludio SET integrated and all is well. Thanks again for your great service and advice. Best wishes, Karl (Harrogate, North Yorkshire)
Steve Dallen -
Finally managed to unite SME 3009 S2 Imp with Thorens TD125 both recently purchased from you now I've managed to find the right cartridge! All working beautifully and sounds fantastic. Many thanks for your help and advice. Takes me back 40 odd years. Wish my body would feel that way too... Regards. (Steve Dallen, Hampshire, UK)
Geoffrey Williams -
Philip Gorton -
Hello John, the LRMs (Tannoy Little Red Monitors) have arrived safely, excellent packing. They sound very good in the system. Thanks again, Phil (Philip Gorton, Isle of Skye)
Ray Cass -
David Janssen -
Just to let you know that the Quad 33 arrived safely. It's in very good condition and sounds superb! Many thanks for the prompt way you dealt with the order. (David Janssen – Powys, UK)
William Carrington, Northumberland, UK -
FM4 arrived safely, securely, on time and in first class condition. Thank you. A job well done and hope to buy from you again (William Carrington, Northumberland)
Anthony Williams -
Excellent service from Retrotech. The Kenwood 3020se I purchased arrived safely the day after I placed my order. Packaging was excellent and the amp works perfectly and looks little used -
Tony Gange -
I phoned John after seeing the site online, I thought he came across as a Genuine, courteous bloke who knew his business well, I purchased an Arcam Delta 90 amplifier which duly arrived the next day well packaged and in superb Condition, you wouldn't know it is a 30 yrs old item. So it goes without saying I was very impressed with Retrotech and will continue to look what's on offer On their website. (Tony Gange -
Sam Barrett -
I have purchased several items from Retrotech and they have always been very fast in mailing the items, the items varied from Amplifiers to Tone arms, I had a problem with one item which I had repaired locally ( I live in Houston Texas) I told John and he made things right immediately , the service Retrotech deliver is far in excess of what can be expected from a seller of used Hi Fi, I highly recommend them and I won't hesitate to do business with them. (Simon Barrett, Texas USA)
Mike Pearson -
Just a word of thanks for the Target rack, ordered yesterday pm. It arrived around 10.00 this am. It is just right, and order to fulfilment time must be some kind of record. (Mike Pearson, Leicester)
Simon Williams -
Having searched round for a while for a pair of Mission 753 Speakers, I struck gold on your website. I live near to the premises and took a trip down. You kindly allowed me the time to listen to them through your shop system during a very busy time of day. Thanks for your advice and prompt attention. The speakers are fantastic and sit proudly in my study, blasting out all my CD & Vinyl collection with ease, punch and musicality you expect from the original Mission Offerings. (Simon Williams from Guildford)
David Bennett -
The Audiolab CD and DAC arrived safely yesterday and are now installed and working and sounding great. Thank you for the excellent packing and fast delivery. A pleasure to deal with you. (David Bennett -
Alexander Kolegov -
Hello John, I received the amp (Sansui AU517) yesterday. The box was intact, everything is OK. The sound is warm and lively (I don’t know why I purchased so many vacuum tube amplifiers!). The Harry James with Frank Sinatra CD sounds at least as good as with best of my vacuum tube amplifiers. Vocals, trumpets, everything sounds as it should. And it is really surprising how it could survive in a nearly museum condition! (Alexander Kolegov, Russian Federation)
Anthon -
Well , well : You can sell to Ukraina your Garrard , but you can't receive my top vintage equipment ! Why ?! May be you are a nazi skinhead ?! Listen yor trash by yourself . Anthon in Ukraine – Slightly unhappy that we declined his offer of part exchange.
John Green -
All arrived (Quad 34/405) very safely and beautifully packed. They make my Ahlborn digital organ, which itself is a high quality piece of kit, sound amazingly solid and clean. I'm delighted, so thanks for excellent service. -
Rob -
Steve Battersby -
Turntable was delivered last Wednesday (Technics SL7). Tried it out over the weekend and everything works fine. Thanks very much. I will look out for other interesting items on your site in future. Regards, Steve (Steve Battersby – Aberdeen)
Sharon & Darrin -
I purchased a pair of spendor sp2 speakers after speaking to john. Went to collect and they were perfect as described. I’ve had them in my system for 1 month now and are superb. I can say that john is a great person to deal with and very helpful and friendly I will definitely buy of him in the future. (Sharon & Darrin Gatward -
Brendan Shaw -
Davide -
Everything arrived perfectly packaged and in great conditions. The turntable (Michell Reference Hydraulic) works smoothly and is in great shape. I'll keep you updated when I mount the tonearm and the cartridge. Thanks again for your excellent job. Davide from Italy
Simon Barrett -
I Purchased a Sugden A48 amp and had it shipped to the United States, the engineer converted it to the correct voltage for the USA, I was amazed at just how fast delivery was less than two days after completing the order!. I can now bask in the sound I remember from my RAF service days back in the 70’s……. I search weekly for my next bargain from Retrotech (Simon Barrett -
Federica -
Hans -
I just received the turntable (Thorens TD124 Mk2) , in great condition, as described, and very well packed. Thanks a lot! (Hans from Uppsala, Sweden)
Andrea -
Hello John they arrived safe and sound (IMF TLS 50 Transmission Line Speakers & Stands). you are THE KING of packaging a very accurate packaging. if you like a can write some good appreciation on your site. best wishes (Andrea in Roma, Italy).
Antonio -
The Spendor BC1 (loudspeakers) arrived today in perfect conditions thanks to your excellent package. They are just already sounding , making music just as you said ...wonderfully ! Also really nice conditions , I am very happy with the purchase. So thank you very much for your honest and communicative transaction and kindness. Have been a real pleasure to deal with you , I keep looking for a next one , until then ...my best wishes.....
John -
Just to let you know SME arm mounted on Technics SL120 Mk1. All went fine when installing and connecting-
Rafael -
Thanks one more time, John. Incredibly packaging. All the components in absolutely perfect condition (Complete Quad 22 system). With this level of packaging is impossible have any problem. (Rafael from Spain)
César -
Hi John: Last Thursday I received the turntable (Technics SL-
Nigel -
Hi John, It was here (Quad 33) when I got home tonight. I have unpacked it....... and its a beauty! Thank you so much for looking after me here. Very best regards. Nigel (Nigel Rowlands, Happy Valley, South Australia).
Alberto -
Tannoy Cheviot corresponding to the description. Packaging excellent. Kindness and professionalism. What else ...? thanks John!!! (Alberto from Florence, Italy)
Georgina -
Pioneer SA-
Hugh -
Package has arrived (Quad 34) in good order. It's hooked up and sounding wonderful. Hadn't realised I had lost a bit of the left-
Andrea -
Hi John, the tonarm SME 3009 s2 improved is amazing. in perfect condition, my friend tell me that it is in excellent condition like new. (Andrea from Italy)
Rafael -
Hi John, I received the components (4 x Quad items). In one word: perfect!. Thanks for the packaging, Thanks for the shippment (very fast) Thanks for your very nice service.
Martin -
Hi John, I said I would report after carrying out some listening tests an the Quad 34/306 combo. I have connected them between my sound sources and a pair of Lowther Dual Position Acousta speakers. The overall impression is transparent and very smooth on orchestral pieces and very pleasant on contemporary music, particularly self accompanied voice solos involving single instruments, e.g. guitar. I also like the silence when they are asked to reproduce nothing. Very good!! Many thanks for a pleasant and smooth transaction. (Martin -
Carlo Guerra -
Great Communicaton. Fast and Serious . Great Packaging. I Bought a piece of British sound at an affordable price. Item really NEW !! UP the British Sound !!!
Alex -
Andreas -
I met John the first time, when I picked up my Tannoy Cheviot HPDs. John is a very nice guy and definitely the one you can trust. Trust me! (Andreas from Germany)
Tony Zohrab -
Got the tweeters (5 x KEF T27), the packing was fantastic, all good.Thanks very much. Pleasure doing business with you. Tony Zohrab -
Reiner -
The DDX (Micro Seiki DDX-
Hugh O'Hare -
Hi thanks received the (Quad 22) push button from Japan today and wanted to say thanks to the fellow who sent it. Appreciate your honesty and integrity, not something you find a lot of these days. Keep up the great work. (Hugh O'Hare, Canada)
Lukas -
Hi John, I received the amp today (Hafler DH-
Nuenen, Nethetherlands -
Hello John, The amplifier arrived in good order, well packed in a thick layer of plastic bubbles. It also functions according to what one would expect from a Quad. (Quad 306) Nuenen, Netherlands.
Hans Meynert, Lomma, Sweden -
Hi John, I received the tuner today. Perfect thank you very much. (Quad FM3) Hans Meynert, Lomma, Sweden
Russell Jackson -
Hi John, (Linn) Sondek received safely. Its fabulous. It is for my father for Xmas as he has always wanted one but they have always been beyond his budget. Thanks for packing it so well. Russell Jackson, West Haddon, Northants
Shinichi -
Today I just received the turntable Sondek in perfect condition. Very good wrap, morethan perfect. Thankyou for your concern in many respects. I hope to have contact again sometime. (Shinichi from Tokyo, Japan)
Stefan -
I got the unit today, mounted it instantly in my 104s and it works great! Thanks alot good service fast delivery etc! Cheers from Sweden! (Stefan, KEF T27)
Daniele -
RE: SME 3009 series 3 arrived. Hi John, the Tonearm has arrived safely. Everything is working right. Thank you again. Best wishes. Daniele
Lloyd Davies -
Thanks matedeck arrived today safe and sound. Working a treat. Nice to deal with you. Cheers, Lloyd (Lloyd Davies, Swansea)
Chris Chen -
DearTech -
Pepe -
Hello John thank you for everything, the problems always have solution but it does lacking will to want to solve them, you me have demonstrated that you are a person in whom it is possible to trust, it has been a pleasure to share with you this experience (Garrard 401). Pepe, Spain
Bernard -
Hi John, The LS3/5a is well received this morning -
Hilary Katzenell -
I am in the land of listening bliss, the foam surrounding my four ACOUSTIC RESEARCH speakers having disintergreated and almost giving up on repair until finding an ad in the local paper.....offerring repair of vintage equipment. Dropped them down to Retrotech and within a month speakers returned to me sorted with new foam surrounds. BIG THANK YOU to John, singing their praises all over Brighton. Hilary
Mick -
I traded as good-
Gerald from Spain -
I needed my Leak Stereo 20 refurbished. My usual repairer no longer being in the UK, I decided to try these guys. All faulty components changed and a couple of new valves d id the trick. A fast efficient service. Quality workmanship and even a new face-
Sergey from Russia -
I`m already bought 4 Garrard TT`s for my friends from e-
Roger from France -
"I have just received "LE" Tuner QUAD FM4 by UPS. I did appreciate the top quality of the packaging: With such an excellent protection it would have been very difficult to destroy anything inside the parcel. Furthermore, the Tuner appearance is much better than what I expected. (But from the place I live in, it is impossible to listen to the BBC !). Best regards from France. Roger"
Patrick from Coulsdon, Surrey -
"noticed the ad and phoned Retrotech. I was clearing out a relatives house and had found a load of old hifi stuff that i was going to take to the dump. I told them what it all was and John said he would come and have a look. I couldnt believe it when he gave me 2 hundred quid for an old player. John told me to dump the rest. Best phone call I've made in months!"
Hideyuki from Japan -
"thank you very much john. linn kan speakers very good. they arrive fedex 2 days past. hideyuki in kanagawa japan."
Paul from East Sussex -
"Been trying to sell my Linn Sondek on ebay. Twice it sold. First time the buyer said he had bought it by mistake. Second time, even though I had said collection only, the buyer wanted it posted to Japan!!!. I called Retro Tech. John was very helpful. He came down to my house the next day. He said it was a very nice deck and paid me almost as much as I had sold it for on ebay. Paid in cash too."
Ken from Purley, Surrey -
"After having no luck on Ebay i gave the guys at retrotech a try!! got more than i hoped for, no hassle, polite and cash payment! could not ask for more!! best of all they came to me!!! many thanks Ken."
Raymond Soper, Crawley Down -
"I'd just about given up trying to get my old leak valve amp fixed. I already had tried ringing a couple of places around here but no-
Well....I did not hold out too much hope but within a week I had a call saying it was ready. Retrotech delivered it back here and wired it up for me. old leak working like new again. At less than £100 all in I am really happy and I hope you will publish this on your web site. Regards, Raymond,Crawley Down"
Linn, Quad, Tannoy, Revox, Arcam, Musical Fidelity, SME, Rogers, Spendor, Garrard, Leak, Thorens, KEF, Meridian, Lecson, Mission, Michell, Sudgen, Nakamichi, Radford, Armstrong, Bowers & Wilkins, Celestion, Exposure, Gale, IMF, Beard, Audio Innovations, J.R., Etc…etc…